pdf ADA Material PDF
What does the ADA require? Learn the fundamentals and ensure compliance.

pdf ADA Material PDF
What does the ADA require? Learn the fundamentals and ensure compliance.  This recording is in closed caption format.

This recording, from the Chief Deputy Clerk seminar in September 2014, includes topics such as Case File Management Standards, Records Management and Retention, Juvenile Records, and Probate Records.

pdf Case File Management Standards Overview-Sept 2014

This video requires a password.  Please contact Denice Purves at (517) 373-9526 to obtain the password.

This video provides a deeper understanding of criminal case processing. Common terminology for such processes will be introduced.​

This recording covers the basics of how to process general civil cases in district court.

District Court Case Processing: General Civil

This recording covers the basics of how to process miscellaneous claims in district court.

pdf Miscellaneous Civil Proceedings

This recording covers the basics of how to process a small claims case in district court.

pdf District Court Case Processing: Small Claims

This recording covers the basics of summary proceedings in district court.

pdf District Court Case Processing: Summary Proceedings

This recording provides information regarding how judges and court staff can effectively communicate with persons who are deaf or hard of hearing. It will familiarize the viewer with American Sign Language interpretation.

pdf Effective Communication in the Legal Process for Persons with Hearing Disabilities

This presentation addresses the importance of jury management, why it is important as a court performance measurement and measuring juror yield and juror utilization.

pdf Jury Management as a Performance Measure

Can your court assist jurors as they prepare for service? This video introduces jurors to the courtroom and trial procedures.

Can your court assist jurors as they prepare for service? This video introduces jurors to the courtroom and trial procedures.

! Please note that this video must be viewed in Internet Explorer; it will not work in Google Chrome.

This video is intended for use by new court employees with little or no experience responding to legal and/or court-related questions posed by the general public. 

This video provides insight into behavior that violates ethical guidelines; offers decision-making guidelines that help avoid the appearance of impropriety; offers responses when faced with ethical dilemmas; and refers to the Model Code of Conduct for Michigan Court Employees.

MiFILE, E-filing, EDMS, CMS.…you might hear these terms and acronyms, but have no idea what they are or how they work together.  This presentation will define these terms and give you the context you need to understand future communications about electronic filing.

Performance measures are quantifiable indicators used to assess how well an organization is achieving its desired objectives. This video explains how Michigan Trial Courts and SCAO have developed and use performance measures as a court management tool. 

Learn techniques for providing quality service to court customers.

This brief presentation will address some frequently asked questions in court collections.                                                                                                   

This recording explains how to request changes to SCAO forms in addition to how SCAO forms are revised.

pdf SCAO In Brief: Forms Revision Process